Services
The Best Solutions for Our Customers.
We have innovated in our produced range of goods and now offer our customers six supplementary technical services thanks to our experience and ongoing conversations with our end users and onsite experts. To improve the technical application competence of the builders, contractors, and on-site engineers, we think technical information should be transmitted to them.
Specialized Delivery
After the production division give the order its approval, these goods are shipped straight from the manufacturing warehouse or from one of our nearby distribution centers in the UK. After initial manufacture and packing of the custom-built items, it might take up to 72 hours for local delivery of products with unique product specifications and packaging requested by our clients. *(International distribution is not included in the expected delivery time.) **(Region and weather have a big impact on delivery time.)
Export of Products
For nations that are within our geographical reach and distribution capabilities, we provide a customized export solution. With the ideal ratio of cost and travel time as a comprehensive solution to satisfy the needs and demands of our international customers. From the time the product leaves our local facility until it is delivered at the specified location, our logistics staff keeps in direct contact with the client. To ensure prompt and economical delivery at the designated spot, we work closely with our clients.
Sampling and Product Demonstration
We are aware of the necessity for our clients to be confident that the product being given to them is of the greatest caliber, therefore we give them samples so they can see the final results for themselves. If necessary, Kangaroo sends its technical specialists to show product application once the site manager has given his or her approval for our goods. This ensures a 100% success rate for product demonstration trials for all of our products.
Product Application
Our team of technical professionals is ready to implement our high-performance construction materials and chemical solutions appropriately and effectively for your comfort and peace of mind. Just request "product application service" from our sales staff after purchasing any of our unique items. After that, and depending on the availability of our technical specialists, you will be provided a time and pricing for the application service. Depending on the scale of your project, we strongly recommend leveraging our team of professionals, who have a thorough grasp of our goods and will give you with unrivaled technical application of the product to ensure optimum efficiency and longevity.
Consultation and Technical Support
Our service specialists are always available whenever our customers require them (exception of official Holidays). Our staff is always available to answer any questions you may have about technical assistance and to make it simple to acquire technical information about your construction items. We make sure the information you give to our consumers is accurate, consistent, and truthful. Also, we make it simple for you to get technical details regarding our building items via our website or our corporate landline, making it simple for the service specialists to get in touch with you.
Custom Built Product Development
Our diversified staff of skilled engineers, each with their own set of technical credentials, is something we take great pleasure in. As a result, Kangaroo is able to custom-engineer and execute the precise product requirements required by our customers and package them appropriately. By doing this, we make sure that all of our clients' requirements and desires are met. Outstanding customer service and product quality are two things we take great pleasure in. We genuinely care about your product needs, whether you are an existing customer or a potential new one. At Kangaroo maintaining client loyalty is a top focus.
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